The Simpsons: Tapped Out Network issues

March 14th Update: It may seem that there is no official update since March 8th about the network issues for The Simpsons: Tapped Out but today we started experiencing a strong connection problem playing Tapped Out on an Origin Account. It is advised that if you have not yet connected your Springfield town with an Origin account that you do not do so until they fix this issue or you will be running into “Can’t Connect to server. Try again later.” errors. We experienced this first hand with one of the players where they were playing absolutely fine on a non-Origin account. Once they decided to create an Origin account, that’s where the problems start. We’ll keep you updated.

March 8th Update: It seems the creators of the Simpsons: Tapped Out has made further adjustments that will help with the connection issues that players are encountering. They are asking for your input to help improve the quality of Tapped Out, simply use this link to fill out their survey form if you are still having connection issues and they will surely try to fix any problems you may encounter in your Springfield park. Remember that the creators of Tapped Out are still in the process of making your experience better by adjusting and fixing bugs.  Remember to fill out that tapped out survey form if you are experiencing problems!

“Update: We’ve made further improvements to connection and lag issues, and hopefully you are experiencing these in your gameplay. Meanwhile, we are focused on a solution for those of you who are having problems with streets appearing jumbled or buildings and characters missing.Remember, if you’re encountering issues, please take a minute to let us know via our new feedback survey: It’s very clear to us that more improvements will be required to deliver the quality entertainment experience that we all expect. So your input is invaluable as we continue to fix the game. Many thanks for your patience and feedback!”

March 7th update: It seems that after days of connection issues, that the lag has been fixed. We certainly aren’t experiencing the cut off at the beginning anymore, so we don’t have to wait a minute for it to reconnect. If you have not read, after the release of the Simpsons: Tapped Out, it flew up onto the charts with thousands of players within a single day making it one of the most hit apps in iTunes. It was later pulled on the beginning of the month in March due to outages people were experiencing. People were hitting the “Reconnecting” screen making Tapped Out players wait 60 seconds before they can log back into their account.

As we know it, there shouldn’t be any further problems since the night of March 6th because when we logged into our accounts none of us got the reconnecting message anymore. To further improve the Simpsons: Tapped Out EA has decided to continue test for any other problems. It is also noted that a few of the players may experience problems with their city that has been built. Some may experience days late issues for bonuses if they have been logging in daily, they are still fixing up the odds and ends so don’t worry too much.

Facebook Notes

“Update – periodic outages: We’re continuing to make fixes to the game that will result in outages for certain periods of time, starting tonight [US Pacific Time].

Meanwhile, we’ve made connection and lag time fixes and hopefully you’re experiencing these improvements. We also understand some of you are having problems with your Springfield when you come back to the game. We’re working on that also. We apologize for the inconvenience and thank you for your patience!”


March 4th Update: This is from the official facebook fan page about the network issues that are being encountered by players. Currently the app has been removed from iTunes due to the problems of network issues and that it is hope to go back up once you this has been fixed. “To make sure you current players have the best possible experience, we’ve temporarily removed The Simpsons: Tapped Out from the App Store. Yes, as a current player you can keep playing — and things should only get better as we make improvements to connectivity. Once we have a solution, we’ll return the game to the App Store so new players can join in the fun. Meanwhile, thank you for your patience and support.

If you have been playing the simpsons tapped out, you will noticed that this weekend has been a bit of a problem. Did you hit the connection issue where it says retrying to connect in 60 seconds? Well you are not the only one. Know that there has been many players reporting this unfortunate event.So you are not alone, and there certainly isn’t a problem with your account or anyone else account.

Network Issues

It’s not really a big deal though, once you try to reconnect you often reconnects. We assume there are some problems with the server due to it’s current success making this app one of the top apps in the appstore at the moment.

If you are continuing to run into this network issue then it’s time to try a few tricks to help you get it started up again. The first one that is recommended by players is rather a simple one, you simply turn off your device and make sure it is completely off then you restart the device and the application and see if it works. If it doesn’t the second recommendation is to double tap your home key to bring up your processes then find the Simpsons tapped out icon. Once you find The Simpsons Tapped Out icon, simply tap and hold it on the screen until there is a tiny X button. Press this X button and you will exit the program.

If all else from the above does not work then it’s time for your last solution. Delete the program off your device and make sure you keep all details then shut off your device. Once your device is off, turn it back on then sync it with iTunes then install the application onto your device as if it was new. Once you have done this it should open correctly.



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  1. Nancy
    July 23, 2013

    I can’t get on my game! It’s been 4 days its days server error!! I have done everything to fix it! Uninstalled and all of the steps they say and nothing!! If its not fixed this week I’m going to remove and never play again!!

  2. May 16, 2013

    This sucks……

  3. May 16, 2013

    I cannot plaY my game. It keeps telling me to retry my connection? . I want my game back.

  4. Irini Giorgali
    April 16, 2013

    hi i cant login for more than 2 days now. i get a message that i have to login, after i do that i get another message that my last game has not been saved by the other device..?

  5. Benny
    December 11, 2012

    I’m at level 22 and built the town hall but it won’t let me play anymore homer says that’s where buildings come from and then it just leaves the game very frustrating

  6. Captain
    December 10, 2012

    I haven’t been able to connect but I’m still getting notifications about characters finishing tasks

    • Neko
      May 10, 2013

      same here, i just don’t understand whats going on. it doesn’t recognize email and keeps trying to make me create a new account. yet i keep getting push’s from my current game. and job updates.

  7. W weitzenhoffer
    December 09, 2012

    Please add – moviehippo

  8. December 09, 2012

    I haven’t been able to play the game since thursday, would love to play it!!! I normally play simpsons tapped out everyday and im a level 12!

    • John
      December 10, 2012

      Same here

  9. Susie
    November 11, 2012

    Haven’t been able to load game but friends I know
    are playing just fine.

  10. Bmar434
    November 08, 2012

    Every time I try opening the app today, it crashes and goes back to my home screen! I’ve tried deleting the app and re-downloading multiple times. Help!

  11. Em Webs
    November 07, 2012

    My springfield has now disappeared! Doesn’t recognise my Origin ID, even though I’ve been playing for a while and was up to around level 19! Not happy 🙁

    • Em Webs
      November 07, 2012

      Also just realised when trying to log in, it doesnt recognise my email address so tries to set up a new account with a suggested username, when I change the username to what mine is, it says it’s not available…obviously coz it’s already mine! Grrr!

  12. November 04, 2012

    Still having the same issue… Haven't been able to connect for over a week on my iPhone 4S… Please update the game so I can connect!

    • Denise
      November 11, 2012

      Same problem here

  13. James
    November 03, 2012

    They are telling me to build moe’s tavern but the quest won’t unlock what do I do

  14. Judith Freeman
    November 02, 2012

    Everytime I do something on simpsons tapped it logs me out again and says connection to server try again it's becoming so frustrating 🙁

  15. Judith Freeman
    November 02, 2012


  16. October 22, 2012

    will I loose my springfield if I delete the app, I cant get on it at all at the moment keeps saying cannot connect to server!

    • Claire
      December 05, 2012

      Put his house in the inventory and then put it back out again should re appear did this for Bart.

  17. Kayleigh Dunning
    October 12, 2012

    Flanders wants millhouse to go to Sunday school but millhouse has gone missing! Any ideas????

  18. Rocio
    October 09, 2012

    Cant log in tried deleting app didnt work still saids no server connection been like this for 4 days now plzzzzz help delted friends and still cant get in

  19. Dave
    August 15, 2012

    Why can’t I update the game through the app store? It keeps saying its no longer available

  20. July 04, 2012

    I always have the darn thing loose connection with the server when I finishe the tutorial, the one where you buy the expansion land.

  21. May 08, 2012

    why do I i have two different accounts in one email. it depends on where I tap during when connecting.

  22. Mitchell
    May 03, 2012

    Mate my tapped out hasnt worked for 5 freaking days, it allways says error cannot connect… Try again later….

    I’d delete the application and reinstall it but I’m not sure if I’ll loose all my stuff!?!? Also I cant find it on the apps list, so I can’t download it?!! GRRRR

  23. April 03, 2012

    No quests at all during level 18. Halfway through level 19 and still no quests. Why does the church quest not show up?

    • Phil
      April 06, 2012

      In between some of the major quests it takes a very long time for new ones to show up, since this game follows a strict programming order (unfortunately). You need to complete seemingly meaningless tasks and sometimes a lot of them before a new quest appears. It sometimes took me more than two days, even with having this game on the whole day (even at work) and tapping whenever possible. So it will take even longer if you’re not continuously playing.

  24. mark
    March 08, 2012

    add me: cunape